Everything you need to know about your EV charger.
+ Understanding your charger
Controls & indicators
Indicator light. This tells you what mode your charger is in.
Charging status lights. These tell you if your EV is currently charging.
Charging cable (only for tethered chargers).
Charging gun holster (only for tethered chargers). Your charging gun should be safely stowed here when not in use.
Boost button. Press this to start or stop boost mode for immediate charging.
Integrated cable storage. Simply wrap your cable around the charger when it’s not in use.
The indicator lights
Your charger has a number of differently coloured LED lights, which quickly help you to see your charging status. The main light at the top is the Primary Status LED, which will tell you the operational state and mode.
Primary indicator lights and what they mean
What it means
Smart mode. The charger is ready to charge, using the schedule you’ve set.
Boost mode. You have overridden any scheduled charge to start charging immediately.
Solar Match mode. The charger is ready to use power from your solar panels, once there is solar power available.
If you're seeing red, purple or no lights at all, there may be a problem.
Charging status indicators
The 4 smaller white lights below are the charging status indicators. Here's what they mean:
What it means
- No lights
- Solid lights
Charging is available, but your EV is not accepting any power. This may be because it is already fully charged.
- All flashing
The charger is connected to your EV but it is not actively charging at this time. It may be waiting to start a scheduled charge.
How to plug in your EV
Simply take the charging gun from the charger and plug it in to your vehicle’s charging socket. You may need to tell your EV to open its charge port at the start and also to release the cable after charging.
When you unplug, simply stow the charging gun back into the charger unit and wrap the cable around the unit to tidy it away. It’s important to stow the cable away properly to reduce the chance of trip hazards or damage to the charger or cable.
Leaving your EV plugged in overnight or unattended
You can leave your EV unattended while it’s charging, it’s completely safe. The charger will automatically stop charging once your EV is full or it has completed the scheduled charge. The charger will then shut off and stop using electricity. The charger is designed to manage the supply of electricity to your house, so your circuits don’t get overloaded.
It is safe to leave your EV plugged in overnight or even longer. It doesn’t damage your EV or the charger to leave it plugged in.
Servicing and maintenance
If you run into any problems with your charger, please don’t try to repair it yourself. Repairs should only be carried out by Indra or one of the Indra-approved installation partners.
+ Safety and security
Don’t worry if it’s raining outside as your charger has been carefully designed so that it’s completely safe to use, whatever the weather. Our patented technology means the charger protects you from every kind of electrical risk from its use, and is even built to withstand accidental showering from a pressure washer.
The charger has a load curtailment feature, which means you don’t have to worry about it tripping your household fuses or overloading your electrical circuits. It will automatically adjust its usage depending on how much power is available.
Your cybersecurity is a key priority. Your charger has inbuilt encryption and other advanced security technology to protect your charger (and your home) from hackers. Indra’s cybersecurity team is constantly adapting and strengthening our protocols, so you can enjoy complete peace of mind.
Locking your charger
If you want to protect your charger from people using it without your permission, you can ‘lock’ it using the Indra App. When the charger is locked, it cannot be used, even in boost mode, until it’s been unlocked again. Simply go into the settings section of this app and toggle the ‘lock charger’ switch.
If your charging cable is locked in your vehicle’s charging socket, you will need to disconnect the cable using your vehicle app or in-vehicle controls.
Safety in detail
- Charger installation must only be performed by a certified electrician who has been trained in dealing with high voltage electricity, and has also completed Indra’s approved installation training.
- Use the charger only as directed.
- Do not use the charger if it is defective, appears broken, cracked or is otherwise damaged or not functioning. Should this be the case, you must report the damage immediately to your installer, quoting the serial number as shown on the product label.
- Do not insert any foreign objects into the charger or its charging cable.
- Do not expose the charger or its components to open flames.
- Do not expose the charger to heating equipment.
- Do not immerse the charger or its components in water or other fluids.
- The charger should only used by the owner of the charger, or with their permission and/or supervision, and is not recommended for use by children.
- Users with implanted cardiac pacemakers or implanted cardiac defibrillators should not stand close to the charger during charging.
- The charger should be installed in a location that mitigates damage from flooding.
- Operating or storing the charger in temperatures outside its specified range, may cause damage to the charger.
- Do ensure that no water sources are above or near the charger, such as taps or sprinklers.
- Do ensure that the charging cable is correctly and neatly stowed after use, to prevent any potential trip hazards.
- Rated power
Mode 3 Type 2 socket or Type 2 tethered cable
- Charging current
- Standby consumption
200mm x 420mm x 130mm (WxHxD)
- Operating Temperature
- Operating Humidity
Polycarbonate, IP66 rated
OLEV EVHS approved
Standards EMC Directive 2014/30/EU, BS EN 61851-1, 61851-21, 61851-22, 60529, 50581, 50419, IEC 61024-3
+ How to pair your WiFi router to your EV charger
If your router has a reset button use this, or alternatively switch it off at the mains for 1 minute and then switch it back on again.
Locate the WPS button on your router. Press the WPS button once and return to your EV charger.
Within 2 minutes, press and hold the boost button on your EV charger for approximately 5 seconds until you hear 4 beeps. You should then see the LEDs on your unit change from their current state to flashing orange.
Allow the unit some time to establish a connection. During this process, the LEDs on the unit will flash a single white light and the Indra logo will go green for 5 seconds. Please refrain from interrupting this step.
After approximately 3 minutes, Once the data has caught up, the unit should return to a solid white LED. This indicates that your EV charger has successfully reconnected to the Wi-Fi network.
If the process is unsuccessful, please repeat the process or contact Indra.
What to do next