Get the lowdown on what the powerful Indra App can do - from how to save money and carbon with every charge and tracking your charging history to setting flexible charging schedules by miles, kWh or cost.
+ Getting set up
The first time you open the Indra App, you’ll be asked to set up your charger. This should only take a few minutes to complete.
We’ll ask you information about yourself, your EV and your electricity supplier and tariff. Having this information means we can calculate your charging times, electricity usage and spend correctly, which will enable you to optimise your smart charging. If you skip any steps in the set-up stage, you can do them later via the settings section.
You can still charge your EV without going through the set-up process, but you won’t be making the most of your charger’s advanced features.
Setting up scheduling and smart charging
Use the Indra App to set up a regular charging schedule. You can choose regular slots throughout the week and the charger will automatically start charging during those periods.
The app enables you to set the times and days/nights you want to charge and also how much energy to add (by miles, kWh or amount of money).
If you have more than one rate on your electricity tariff rate (e.g. peak and off-peak), you can set up a schedule, so it makes the most of your cheaper off-peak rate.
Random Delay
To prevent sudden surges in demand on the grid and local substations, all domestic UK charge-points are obliged by regulation to introduce a random delay of up to 10 minutes before starting and ending a charging session. This helps distribute the load evenly, especially during peak times when multiple charge-points may activate at once across the country.
As an example - if your home charge is scheduled to start at 01:00am and finish at 05:00am then it could start anytime between 01:00am and 01:10am and finish any time between 05:00am and 05:10am.
For more information on the Smart Regulations please click here.
There is no random delay when using the boost feature.
Default schedules
Your charger will come with a default charging schedule, as required by government regulation. This schedule is designed to reduce power demand at peak times and protect the national grid. But it might not be the best charging schedule for your needs, so we recommend you set up your own schedule once your charger is installed.
+ Using your charging history data
You can view your charging history on the Indra App, which gives you a handy way to track your usage over time.
Here’s some things your charging history can help you monitor:
- How much off-peak and peak time power you’re using
- How much you’ve spent on charging
- How much solar power you’ve been able to use (if you have solar panels installed)
- How your usage changes over time
This kind of data can help you calculate how best to schedule your charging so that you can maximise efficiency and even reduce your electricity bill.
+ Notifications
We’d like to send you notifications about your charging status. You can choose which notifications you want to receive as well as how and when you want to receive them. This is something you have complete control over, and we promise to never send you unwanted messages.
There are three types of notification:
- Push notifications (which go direct to your phone)
- In-app notifications (which pop up while you’re using the app)
- emails
Notifications you can choose to receive include:
- Vehicle plugged in
- Charging started
- Charging finished
- Charging error
- Charger error
Turning off notifications
You can turn off or adjust your notifications in the app’s settings section.
How push notifications appear on your phone is up to you - you can adjust this in your phone’s settings.
If you opt to receive push notifications, you can set up a ‘do not disturb’ schedule in the app, so you don’t get sent messages in the middle of the night.
+ Locking your charger
If you want to protect your charger from people using it without your permission, you can ‘lock’ it using the Indra App. When the charger is locked, it cannot be used, even in boost mode, until it’s been unlocked again. Simply go into the settings section of this app and toggle the ‘lock charger’ switch.
What to do next
