Introducing Smart LUX™, our latest and most advanced EV charger Find Out More

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Introducing Smart LUX™, our latest and most advanced EV charger Find Out More

Choose your charger

Indra Installer Show Crack the Code Giveaway 2023 Terms and Conditions

We’re giving one lucky stand visitor at Installer Show the chance to win an Indra Smart LUX charger if they successfully guess the correct code to the ‘Crack the Code’ game.

1. These terms and conditions (“the Terms”) are the terms and conditions that apply to the “Indra Installer Show Crack the Code Giveaway” prize draw between the Opening Date and the Closing Date (“the Prize Draw”) as promoted by INDRA (company number 8740976) whose registered office is at Sentinel House, Sparrowhawk Close, Enigma Business Park, Malvern, Worcestershire, WR14 1GL.

2. Participation in the Prize Draw constitutes acceptance of the Terms. By entering the Prize Draw all entrants will be deemed to be bound by the Terms.

3. In the event of any dispute regarding the conduct of the Prize Draw and all matters relating to the Prize Draw, the decision of the Promoter is final and binding and no correspondence or discussions will be entered into.

4. Entry Methods

4.1 Entry is by visiting the Indra Installer Show stand 

4.2 To enter the competition, entrants will need to do:

  • Visit the Crack the Code Game on the Indra Fully Charged Live Stand
  • Enter their details into our Information capture form electronically via tablet
  • Successfully Crack the Code by guessing the correct 4-digit number combination and successfully entering it into the secured locking mechanism. 

5. Entry

5.1 Entry is open to residents of the United Kingdom aged 18 years or over unless otherwise specified.

5.2 Employees of the Promoter and their immediate families, their affiliated brands and companies or any other persons professionally connected with the Prize Draw or their immediate families are excluded from entering the Prize Draw.

5.3 The closing time for entries is Thursday 29th June at 4:00pm BST. Any entries received after this time will be disregarded.

5.4 Entry to the competition must be by the applicable method and in accordance with the deadlines as indicated.

5.5 No bulk, automated, machine assisted, third party, syndicate or other group entries will be accepted. We shall disqualify any entries which, in our reasonable opinion, appear to have used any of these entry methods.

4.6 Multiple entries are not permitted and only one entry per person is permitted. Any person reasonably suspected of having created multiple accounts for the purpose of entering the Prize Draw shall be disqualified.

5.7 We accept no responsibility for any late, lost or misdirected entries, not received due to technical disruptions, network congestion or any other reason out of our control.

6.Valid entries

6.1 Any entries which are incomplete, incorrect, incomprehensible, not made in accordance with the Terms or not received by INDRA by the due deadline will be void.

6.2 In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of any answers given by entrants, or the operation of any part of the competition, the decision of INDRA shall be final and no correspondence will be entered into.

6.3 Late, incomplete or corrupted entries or those not made in accordance with the Terms will be automatically disqualified. No responsibility will be accepted by the Promoter for entries delayed for any reason whatsoever. No responsibility will be accepted by the Promoter for ineligible or incomplete entries.

6.4 At our discretion, we may elect to withdraw entrants that remove a follow, like, comment or other preference that is required as an entry.


7.1 The winner (one) will be notified via email that they have won within 3 days after the Closing Date or as soon as reasonably practicable thereafter, using the platform account handle used by the entrants. Entrants will not be contacted if they have not won.

7.2 All reasonable effort will be made by the Promoter to contact the winner. Upon receipt of notification that they have won, the winner will be required to contact the Promoter to claim their Prize and make the necessary arrangements to claim their Prize. The winner must respond to the Promoter, claiming their Prize within 24 hours of first being contacted by the Promoter. If any winner does not respond to the Promoter within the time specified, they shall forfeit their right to receive the Prize and the Promoter may carry out a further draw to select an alternative winner. The alternative winner will be the first entry drawn at random from all other valid entries.

7.3 No liability will be accepted by the Promoter or the Promoter if any Prize is lost or delayed in the post.

7.4 Winning claims are subject to a full verification process and the Promoter reserves the right to disqualify any winner if the Promoter is aware or has reasonable grounds to believe that the winner is not eligible or if the Promoter has grounds to believe that any winner has breached any of the Terms. The Promoter reserves the right to disqualify any winner if there is suspicion of fraud or if the Promoter has any reason to believe that the winner has acted improperly.

7.5 In the event of any winner being disqualified for any reason whatsoever, the Promoter may select an alternative winner by carrying out a further draw at random from all other valid entries submitted.

8.Standard terms

8.1 The Promoter reserves the right to amend, extend or terminate the Prize Draw and the Closing Date without notice for circumstances which are beyond its reasonable control. The Promoter also reserves the right to amend the Terms at any time. In the event of circumstances beyond its reasonable control the Promoter reserves the right to substitute the Prize for an alternative prize of equal or greater value.

8.2 Personal data provided by entrants will only be used in accordance with the Data Protection Act 1998 and GDPR 2018 (“the Act”). For the purposes of the Act, the Data Controller is INDRA. Information provided by entrants will be used for the administration and management of the Prize Draw, including (without limitation) for making arrangements with third parties for the delivery of the Prize to the Winner. After the Winner has been chosen, all entrants’ data will be kept for 30 days in case the Winner does not claim their prize.

8.3 By entering, the winner agrees to any publicity related to their win and gives permission to INDRA for distribution within the trade press.

8.4 Subject to clause 24, if the Promoter fails to comply with the Terms, the Promoter shall only be liable to the entrant for any losses that she or he suffers as a result of the Promoter’s failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.

8.5 Subject to clause 24, the Promoter will not be liable for losses that result from the Promoter’s failure to comply with the Terms that fall into the following categories: (a) loss of income or revenue; (b) loss of business; (c) loss of profits; (d) loss of anticipated savings; (e) loss of data; or (f) waste of management or office time.

8.6 Nothing in the Terms excludes or limits in any way the Promoter’s liability for death or personal injury caused by its negligence or the Promoter’s liability for fraud or fraudulent misrepresentation.

8.7 By entering the Prize Draw the entrant hereby warrants that all information submitted by them is true, current and complete and that they are of the appropriate age to enter the Prize Draw. The Promoter reserves the right to request proof as to the eligibility of entrants.

8.8 The Terms will be governed by the laws of England and Wales and any dispute will be subject to the exclusive jurisdiction of the English courts. Promoter: Indra Renewable Technologies, Sentinel House, Sparrowhawk Close, Enigma Business Park, Malvern, Worcestershire, WR14 1GL. 


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