Locking your charger
If you want to protect your charger from people using it without your permission, you can ‘lock’ it using the Indra App. When the charger is locked, it cannot be used, even in boost mode, until it’s been unlocked again. Simply go into the settings section of this app and toggle the ‘lock charger’ switch. If your charging cable is locked in your vehicle’s charging socket, you will need to disconnect the cable using your vehicle app or in-vehicle controls.
Primary Status lights and what they mean
Light colour
What it means
- White
Smart mode. The charger is ready to charge, using the schedule you’ve set.
- Blue
Boost mode. You have overridden your scheduled charge to start charging right away.
- Yellow
Solar Match mode. The charger is ready to use power from your solar panels, once there is solar power available.
If you’re seeing red, purple, or no lights at all, there may be a problem.
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Charging status indicators
Lights showing
What it means
- No lights
- Lights cycling downwards
- Solid lights
Charging is available, but your EV is not accepting any power. This may be because it is already fully charged.
- All flashing
The charger is connected to your EV but it is not offering power at this time. It may be waiting to start a scheduled charge.
cybersecurity
Your cybersecurity is a key priority. Your charger has inbuilt encryption and other advanced security technology to protect your charger (and your home) from hackers. Indra’s cybersecurity team is constantly adapting and strengthening our protocols, so you can enjoy complete peace of mind.