Back to Help for customers

Installation FAQs

Answers to your questions about installation and ordering.

+ What do I need at home before installation?

What you need at home in order to install an Indra charger

Your installation engineer can advise on all of the below:

  • A wall that’s somewhat sheltered from the elements
  • A parking space nearby
  • An internet connection. This can be by an ethernet cable to your router, or using your wi-fi connection. If an internet connection is not available there is a 4G data option

+ Do I need a driveway or garage?

Yes, you need off street parking so that the charger can be attached to your home and the charger cable doesn’t cross a public pavement and become a trip hazard.

+ How do I find an installer?

Professional installation

Your Indra charger should always be installed by an Indra approved professional. We work with a range of carefully selected partners who can take care of every aspect of your installation.

It normally takes around 2-4 hours for your charger to be installed and the installation can be arranged at a time that’s convenient to you.

An installation engineer will need to do a pre-install inspection of your property in order to give you a quote, check your electrical and Wi-Fi systems, and advise on where’s best to install your Indra charger.

Find an Indra approved installer

+ How long does installation take?

Installation normally takes around 2-4 hours and can be arranged at a time that’s convenient to you.

+ Where should I put my charger?

Your installation engineer can advise on the best location for your charger.

What to do next

Making energy smarter
Join our newsletter
Sign up here to get the latest news, updates and special offers.

This field is for validation purposes and should be left unchanged.
Download your App