Note: If you bought your EV charger directly from Indra, please follow the returns process below. If you bought your charger via our wholesale partner Replenishh, you need to follow their returns process.
Indra has a new returns process to assist you with timely resolutions and remedial actions, as per our contractual terms.
Please find below details of the procedure that you need to follow to ensure your returns are processed correctly
and in a timely way, should you encounter an issue during installation:
*It is at Indra’s discretion to accept RMA units returned outside of the agreed timings.
*Units returned without valid RMA numbers will be rejected without investigation.
*Indra will not be responsible for any loss of units returned without valid RMA numbers